Privacy Policy
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of our website. These essential cookies are always enabled because our website won’t work properly without them. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. You can switch off these cookies in your browser settings but you may then not be able to access all or parts of our website.
- Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. [We may also share this information with third parties for this purpose so that they can serve you with relevant advertising on their websites.]
You can find more information about the individual cookies we use and the purposes for which we use them below:
- Cookie Name: _gat_gtag_UA_*
Purpose: This is a Google Analytics cookie which provides us with data on unique browser visits to our website. - Cookie Name: _ga
Purpose: This is a Google Analytics cookie which records the start and end of each visit to our website. - Cookie Name: _gid
Purpose: This is a Google Analytics cookie which records the start and end of each visit to our website.
For more information, go to www.allaboutcookies.org
We do not share the information collected by the cookies with any third parties.
Choices about cookies
You can choose which analytical, functionality and targeting cookies we can set by clicking on the button(s):
Strictly necessary cookies ALWAYS ACTIVE
Analytical or performance cookies OFF
Functionality cookies OFF
Targeting cookies OFF
You can also choose to “Reject All” cookies in the cookie banner.
However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.
If you have any questions or concerns about our use of cookies, please send us an email estateoffice@holker.co.uk
Purpose / Use | Type of Data | Legal Basis [and rentention period] |
|---|---|---|
To register you as a new
customer | (a) Identity (b) Contact | Performance of a contract with you We will retain this data for as long as reasonably necessary. |
To process and deliver your order including: (a) Manage payments, fees and charges (b) Collect and recover money owed to us | (a) Identity (b) Contact (c) Financial (d) Transaction (e) Marketing and Communications | (a) Performance of a contract with you. (b) Necessary for our legitimate interests. We will retain this data for as long as reasonably necessary. |
To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy (b) Dealing with your requests, complaints and queries | (a) Identity (b) Contact (c) Profile (d) Marketing and Communications | (a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and manage our relationship with you. (d) To deliver relevant web content. We will retain this data for as long as reasonably necessary. |
To enable you to partake in a prize draw, competition or complete a survey | (a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communication | (a) Performance of a contract with you (b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business) We will retain this data for as long as reasonably necessary. |
To administer and protect our business and this website (including troubleshooting, data
analysis, testing, system
maintenance, support, reporting and hosting of data) | (a) Identity (b) Contact (c) Technical | (a) Necessary for our legitimate interests (for running our business, provision of
administration and IT services, network
security, to prevent fraud and in the
context of a business reorganisation or
group restructuring exercise) (b) Necessary to comply with a legal obligation We will retain this data for as long as reasonably necessary. |
To deliver relevant website
content and online
advertisements to you and
measure or understand the
effectiveness of the advertising
we serve to you | (a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) Technical | Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy) We will retain this data for as long as reasonably necessary. |
To use data analytics to improve our website, products/services, customer relationships and experiences and to measure the effectiveness of our communications and marketing | (a) Technical (b) Usage | Necessary for our legitimate interests (to
define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) We will retain this data for as long as reasonably necessary. |
To send you relevant marketing communications and make personalised suggestions and
recommendations to you about goods or services that may be of interest to you based on your Profile Data | (a) Identity (b) Contact (c) Technical (d) Usage (e) Profile (f) Marketing and Communications | Necessary for our legitimate interests (to
carry out direct marketing, develop our
products/services and grow our business)
We will retain this data for as long as reasonably necessary. |
To carry out market research through your voluntary participation in surveys | Necessary for our legitimate interests (to
study how customers use our products/services and to help us improve and develop our products and services). We will retain this data for as long as reasonably necessary. |